
Amanda Elsie Lim
This is a horrible app, so horrible i wouldn't have given it any star if it was an option. It utterly ruined my evening and turned my initial excitement with the many types of massages available into absolute disappointment. I lost track the number of times my massage was disrupted because the bluetooth has been disconnected. My phone was on the whole time as I was busy using other apps. It seems like I am not the only one struggling to get this app to work. Going back to the old udream app.
14 people found this review helpful
OSIM International Pte. Ltd.
5 July 2023
Dear Amanda, when you was busying using other Apps, OSIM app was put in background. Android system may stop OSIM app to save power usage by default. Please go to phone settings -> Apps -> OSIM App -> Battery -> Select "Unrestricted" to allow this app running in background. You can always connect apps.support@osim.com.sg if you need help on App.

Jo Jo
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After the recent upgrade, saved mix and match programs no longer display but cached in the database. While I can no longer pick from my previously saved program, new programs have to be renamed to a new name each time. I will soon run out of names to use! ----- following your recent instruction i have deleted and re-registered the products. The app is working fine now. Please review your future upgrades to avoid such inconvenience to customers.
9 people found this review helpful
OSIM International Pte. Ltd.
5 December 2024
Please delete all your product card and register again. if you still encounter any issue, please do not hesitate to contact us at apps.support@osim.com.sg.