TracFone My Account

Name: TracFone My Account
Availability: InStock
Rating: 3.411700487136841 (53533 reviews)
Author: TracFone Wireless, Inc.

TracFone Wireless, Inc.

3.4

53.5K reviews

5M+

Downloads

Everyone

About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company

Updated on

31 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, App activity and App info and performance

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.4

52.6K reviews

Amy Dumas

7 November 2025

App is worse than ever. Can't log in to the app or the website. When I try, all I get is a "something went wrong" screen, then it tells me my account is locked and to reset my password. Yet I still keep only getting 'something went wrong' screens when I try to do so. I'd give it zero stars if I could...

11 people found this review helpful

TracFone Wireless, Inc.

15 February 2025

Hi, Amy Dumas. I appreciate you taking the time to share your feedback. I'm sorry to hear you're experiencing difficulties navigating the app and that the rewards program isn't working as expected for you. We'd be happy to take a look into this for you, if you need further assistance, please send us a DM through our social media platforms. ^Revelyn

Katherine B. Childs

19 July 2025

Today, 7-19-25 I tried logging in to my account yet again. To my surprise it won't let me. I'm prompted to type my password and the same thing happens over and over again, can't log in! I'm really hating this app right now! Also there had been an update, so I updated and still can't log in. I uninstalled and reinstalled with the same luck, so I restarted my phone and STILL cannot log in! It's very annoying. And doesn't even deserve a one star

347 people found this review helpful

Susan Gates

2 July 2025

I've been a tracfone customer for 5 years or so. I've always used the app to refill my service. But it has been impossible for a couple of days now. It keeps denying my debit card. I checked with my bank and they said my card us fine. Tried again today ( 4 times) Still denying my card. I've talked to customer service several times with no help. The last call to customer service I was on the phone over 30 minutes. Call was gone and still no help. This is ridiculous

242 people found this review helpful