
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
1,561 people found this review helpful

Craig Zimmerman
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Extremely dissatisfied with my Google Home experience. I've tried all the troubleshooting tips to try to make it work like its supposed to and nothing helps. Latest problem is that immediately after relinking a device, it shows that device as offline, which makes no sense at all and I can't get it to go back online. WiFi is strong, app is up to date, brand new display device that was fully set up, resets performed, WiFi reset performed. I'm at wits end with this garbage. It's unusable now.
7 people found this review helpful
Google LLC
4 November 2025
Hi Craig. We're sorry you've had such a frustrating experience with Google Home. It's infuriating when troubleshooting doesn't work. When everything you've tried fails, it's understandable to feel like the device is useless. Please contact us using the following link for further assistance. https://support.google.com/googlenest/gethelp

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Ever since the last update the app lags and doesn't load when I need it to. Worse than the previous update. I only use the cameras for security and need them to load fast. I just need them to work when I need them. I dont need all the gemini AI garbage slowing them down. Dropcam was far superior with it's speed and ease of use. Maybe you should sell it back to them.
15 people found this review helpful