
Monica L
Dutch Bros is the best coffee chain bar none, and if this app gave you the ability to customize the included flavors of menu drinks(less and extra sweet are too general when multiple flavors are included; maybe I want more of 1 but not the others) as well as having ALL of the flavors that are actually available at the location listed, it would be 5 stars. As it stands, some drinks can only be ordered on site due to flavors missing from the app.

Zack
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Love the new mobile order option but PLEASE add a way to save debit card info. It's super annoying having to add the card again every time I order. Also, maybe add a "place order" button or something, it's a little confusing trying to navigate to the order screen. It's almost like the devs have never used another mobile order app cause it's missing some very basic features.
23 people found this review helpful
Dutch Bros Coffee
September 19, 2024
Thanks for the feedback! We’ll pass your suggestion over to our team. 😁

Theo
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Dutch used to automatically apply reward points for special occasions, but now you have to 'activate' them to get the additional points. I don't understand why they changed it besides wanting to skip out on rewarding points to customers and avoid paying out free drinks as often. Also, the QR code is never centered on my app. Not as big of a deal, but if they're able to figure out how to skip out rewarding points, I feel like they should at least have a solid app layout.
Dutch Bros Coffee
November 11, 2025
Thanks for leaving a review! We’re always looking to improve, feel free to let us know your thoughts at rewards@dutchbros.com! 😊