Citizens Bank Mobile Banking

Name: Citizens Bank Mobile Banking
Availability: InStock
Rating: 4.75742244720459 (148715 reviews)
Author: Citizens Bank, N.A.

Citizens Bank, N.A.

4.8

149K reviews

1M+

Downloads

Everyone

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2025 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

Updated on

Oct 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.8

145K reviews

Dev Corson

October 16, 2025

Would be great except it constantly has the wrong balance. The actual account transactions will show the real balance but the total at the top will say something completely different so there are either transactions that are hidden or the bot can't do basic math, but I'm sick of being charged overdraft fees when I'm not even in the negative but the system seems to think so

19 people found this review helpful

Avery Banister

January 21, 2021

When the app lets you log in, it's great. It's easy to use and looks good. But it hasn't let me log in for several weeks at this point despite keeping the app updated. I have no issues getting on using my computer, so it's not my account that's the problem, it's the app. If they ever get it together I'll raise my rating, but it's quite literally unusable.

63 people found this review helpful

Boyo

January 19, 2021

The app was given a recent major update. The app used to see "outages" where you just wouldn't be able to log in for extended periods of time. This seems to have been remedied around a year ago, however with the most recent update, great features from before are nowhere to be found. Quick log in using your ATM pin is gone, with the option only to use your fingerprint, which I elect not to allow for privacy reasons. The account balance widget is also gone, which I'm very disappointed about.

28 people found this review helpful

What’s new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.

Flag as inappropriate